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<title><![CDATA[LiquidSix Hosting]]></title>
<link><![CDATA[https://support.liquidsix.com/]]></link>
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<title><![CDATA[500 Internal Server Error]]></title>
<link><![CDATA[https://support.liquidsix.com/index.php?/Knowledgebase/Article/View/107]]></link>
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<pubDate><![CDATA[Wed, 29 Jul 2015 16:08:07 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[If you are receiving a generic 500 error and you are unsure what to do, please go to the "Website Settings" page for the domain in the control panel. Here you can enable "Detailed Error Messages" (we recommend it is only enabled when needed and not left o...]]></description>
<content:encoded><![CDATA[<p>If you are receiving a generic 500 error and you are unsure what to do, please go to the "Website Settings" page for the domain in the control panel. Here you can enable "Detailed Error Messages" (we recommend it is only enabled when needed and not left on permanently). In the majority of cases, this will change the 500 error to be a more detailed useful error message. If it does not, the most likely source of the error is an issue with the contents of the web.config file.</p>
<p>If you still have issues, please contact support.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Can I add extra bandwidth to my account?]]></title>
<link><![CDATA[https://support.liquidsix.com/index.php?/Knowledgebase/Article/View/73]]></link>
<guid isPermaLink="false"><![CDATA[d2ddea18f00665ce8623e36bd4e3c7c5]]></guid>
<pubDate><![CDATA[Fri, 30 May 2008 02:43:51 +0000]]></pubDate>
<dc:creator><![CDATA[Paul Woodland (Import)]]></dc:creator>
<description><![CDATA[Yes, bandwidth can be added in blocks of 10gb paid either monthly or yearly. Two months are given free each year if paid yearly.

For a list of prices, please see the following page:
http://www.liquidsix.com/services]]></description>
<content:encoded><![CDATA[Yes, bandwidth can be added in blocks of 10gb paid either monthly or yearly. Two months are given free each year if paid yearly.<br />
<br />
For a list of prices, please see the following page:<br />
http://www.liquidsix.com/services]]></content:encoded>
</item>
<item>
<title><![CDATA[Can I add extra disk space to my account?]]></title>
<link><![CDATA[https://support.liquidsix.com/index.php?/Knowledgebase/Article/View/72]]></link>
<guid isPermaLink="false"><![CDATA[32bb90e8976aab5298d5da10fe66f21d]]></guid>
<pubDate><![CDATA[Fri, 30 May 2008 02:43:27 +0000]]></pubDate>
<dc:creator><![CDATA[Paul Woodland (Import)]]></dc:creator>
<description><![CDATA[Yes, disk space can be added in blocks of 1gb paid either monthly or yearly. Two months are given free each year if paid yearly.

For a list of prices, please see the following page:
http://www.liquidsix.com/services]]></description>
<content:encoded><![CDATA[Yes, disk space can be added in blocks of 1gb paid either monthly or yearly. Two months are given free each year if paid yearly.<br />
<br />
For a list of prices, please see the following page:<br />
http://www.liquidsix.com/services]]></content:encoded>
</item>
<item>
<title><![CDATA[How do I send email from my website? What is the SMTP server addr...]]></title>
<link><![CDATA[https://support.liquidsix.com/index.php?/Knowledgebase/Article/View/95]]></link>
<guid isPermaLink="false"><![CDATA[812b4ba287f5ee0bc9d43bbf5bbe87fb]]></guid>
<pubDate><![CDATA[Sun, 30 Sep 2012 19:51:44 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[To send email from a website you need to use our Script Mail service, which will authenticate you before sending the email. For details on this, please see this article:https://support.liquidsix.com/index.php?/Knowledgebase/Article/View/89/16/introduction...]]></description>
<content:encoded><![CDATA[<p>To send email from a website you need to use our Script Mail service, which will authenticate you before sending the email. For details on this, please see this article:<br /><a href="https://support.liquidsix.com/index.php?/Knowledgebase/Article/View/89/16/introduction-to-script-mail">https://support.liquidsix.com/index.php?/Knowledgebase/Article/View/89/16/introduction-to-script-mail</a></p>
<p>For other articles on this, including examples for sending from ASP, ASP.Net and PHP, please see this page:<br /><a href="https://support.liquidsix.com/index.php?/Knowledgebase/List/Index/16/script-mail">https://support.liquidsix.com/index.php?/Knowledgebase/List/Index/16/script-mail</a>&nbsp;</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Using Application Initialisation (Initialization)]]></title>
<link><![CDATA[https://support.liquidsix.com/index.php?/Knowledgebase/Article/View/106]]></link>
<guid isPermaLink="false"><![CDATA[f0935e4cd5920aa6c7c996a5ee53a70f]]></guid>
<pubDate><![CDATA[Tue, 24 Mar 2015 14:56:42 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[Note: This feature is only available on our Low Density Hosting. It does not apply to any other type of hosting that we offer.&nbsp;If you would like to purchase this type of hosting, please click here to view the low density page on our website.
&nbsp;
W...]]></description>
<content:encoded><![CDATA[<p><strong>Note: This feature is only available on our Low Density Hosting. It does not apply to any other type of hosting that we offer.</strong>&nbsp;If you would like to purchase this type of hosting, please <a href="http://www.liquidsix.com/ld">click here to view the low density page on our website</a>.</p>
<p>&nbsp;</p>
<p>With our Low Density Hosting, your dedicated application pool is always running. So that your website is ready for the next visitor at any time, we offer application initialisation which starts your site immediately&nbsp;after the pool starts. There is no special configuration required to use this, you just need to ensure that your application responds to at least one of the URLs below on your main domain <span style="text-decoration: underline;">without causing a redirect</span>. These URLs will be called to ensure that the application is ready to go:</p>
<p>/<br />/default.aspx<br />/default.asp<br />/index.aspx<br />/index.asp<br />/index.php&nbsp;</p>
<p>&nbsp;</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Where are your unlimited plans?]]></title>
<link><![CDATA[https://support.liquidsix.com/index.php?/Knowledgebase/Article/View/105]]></link>
<guid isPermaLink="false"><![CDATA[65b9eea6e1cc6bb9f0cd2a47751a186f]]></guid>
<pubDate><![CDATA[Fri, 21 Mar 2014 05:09:14 +0000]]></pubDate>
<dc:creator />
<description><![CDATA[We do not lie to our customers. We are aware that some hosting companies do falsely claim to offer &lsquo;unlimited&rsquo; resources in order to mislead potential customers, despite such things as unlimited disk space obviously being impossible. Just thin...]]></description>
<content:encoded><![CDATA[<p>We do not lie to our customers. We are aware that some hosting companies do falsely claim to offer &lsquo;unlimited&rsquo; resources in order to mislead potential customers, despite such things as unlimited disk space obviously being impossible. Just think about it; to offer unlimited hard disk space would require an infinite number of hard drives, which simply do not exist &ndash; everything has a limit!</p>
<p>You may think that because the company is making the claim, they are forced to live up to it. Unfortunately, and predictably, this is not the case! These companies will often insert clauses into their terms and conditions that allow them to terminate accounts that use too much data (sometimes without warning!), sometimes with no refund for future time that you&rsquo;ve paid for. So how do you know when you will be hitting their limit? Often you won&rsquo;t know until it is too late, as they will not tell you their actual limits, sticking to their false claim of being unlimited. You are completely at their mercy!</p>
<p>At LiquidSix Hosting, we believe in being honest with our customers and setting clear limits up front for each plan we sell. This way, you know in advance what you have available to use and you know that there will not be any hidden charges. We ensure that you have plenty of resources at a reasonable price so that you will have no problems running your site! We own and manage all of our own UK hardware, to ensure that you have the highest quality service possible.</p>
<p>Remember also, that if the company is selling you an &lsquo;unlimited&rsquo; plan, they are also selling them to their other customers and that those customers trying to make use of the resources they purchased will likely drastically affect the performance of your website. By setting clear limits, we can ensure that all of our customers get the best performance for their website.</p>
<p>We have a lot of experience in hosting, having been providing our services since April 2004, and still going strong! In that time we have seen many dishonest and cheap companies come and go, taking their customer&rsquo;s websites with them. We do not aim to be the absolute cheapest, but instead to provide a reliable service at a reasonable and affordable price.</p>
<p>If you are considering using a company that is dishonest enough to claim unlimited resources, we would urge you to first ask them a simple question: If you try to store the infinite amount of data that they claim to allow, would they:</p>
<p style="padding-left: 30px;"><span style="white-space: pre;"> </span>either a) Eventually stop you from uploading more data or take your account down, breaking their promise?</p>
<p style="padding-left: 30px;"><span style="white-space: pre;"> </span>or b) Go bankrupt trying to buy the infinite amount of hard drives required, and take all of their customers sites down with them when they go?</p>
<p>Either way, their customers lose in the end! There are many other examples of how absurd claims of unlimited resources are. For example, if a hosting plan costing a few pounds a month can offer unlimited everything, why do large companies such as Facebook and Google have their own expensive datacenters when they could just sign up for one of these plans and save millions of pounds? The answer is simple &ndash; because the plans are not unlimited and would not be able to support them!</p>
<p>We hope that you will take our honesty into account when choosing a hosting provider, and allow us to prove our commitment to fair, honest and reasonable pricing for our high quality services.&nbsp;</p>
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