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Apr
12
UK Network Maintenance - 25th April 2016
Posted by Paul Woodland on 12 April 2016 08:24 AM

Starting at 11pm UK Time (GMT+1) on 25th April 2016, our network provider for the main UK network will be performing maintenance to improve their services. This will continue for 6 hours, until 5am. There will be a shorter period of downtime during this window, which we expect to be no more than 30 minutes.

The work is being performed overnight to minimise impact to customers. Please accept our apologies for any inconvenience caused during these necessary upgrades.


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Sep
4
Problem with UK Mail Server
Posted by Paul Woodland on 04 September 2015 08:13 PM

We are currently investigating an issue with the mail server in the UK, please accept our apologies for the issue. We will update this post as soon as we have more information.

UPDATE: Our apologies for the delay, the issue has been identified as a major hardware problem. We are replacing the affected hardware at the moment, and will update this post once we have an ETA for the server being back on line.

UPDATE: The mail server has had to be completely reconfigured, a process that will be finishing shortly. We are ready to place the mail server back online as soon as this completes.

UPDATE: The mail server is now back online. Please accept our apologies for the disruption tonight.


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