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Problem with UK Web Server "Leda"
Posted by Paul Woodland on 08 September 2020 11:45 AM

We are currently urgently investigating an issue with one of our UK web servers, "Leda". Websites hosted on this server are currently unavailable due to the issue.

As soon as we have more information, we will update this page.

UPDATE 13.09: Websites are back online and we are still investigating the cause of the problem with this server

UPDATE 13.49: The websites have been running without issue since the last update. We believe a networking issue caused the problems, which has now been fixed. We are continuing to monitor in case of any further issues. Please accept our apologies for the problems on this server today.

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SQL Server 2019
Posted by Paul Woodland on 16 August 2020 09:36 AM

The upgrade to SQL Server 2019 for all customers was completed yesterday as scheduled and notified by email a few weeks ago.

If you are trying to connect to SQL Server using an older version of Management Studio, you may not be able to connect. We recommend that all customers trying to connect install the latest version of Management Studio, which is available free from Microsoft here:


If you have any questions or problems, please do not hesitate to contact us.

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