Knowledgebase: E-Mail
What are the settings for ActiveSync?
Posted by Paul Woodland (Import) on 30 November 2009 10:09 PM
This article lists the settings needed for ActiveSync. This is only supported on accounts that have purchased this addon. For more details please see this article: https://support.liquidsix.com/index.php?/Knowledgebase/Article/View/78/0/do-you-support-exchange-activesync

The exact names of the settings may vary depending on the device, but will look similar to those listed below.

E-Mail Address: The full email address being accessed
Domain: The part of your email address after the @ symbol
Username: The part of your email address before the @ symbol
Password: The password for the email address as set in the Helm control panel
SSL: On
Server:
uk.mail.yourwebservers.com (for customers on our UK servers)
us.mail.yourwebservers.com (for customers on our US servers)


As an example, the settings for the email address me@mydomain.com hosted in the UK might be:

E-Mail Address: me@mydomain.com
Domain: mydomain.com
Username: me
Password: password
SSL: On
Server: uk.mail.yourwebservers.com

Please consult your devices manual for exact details on setting up a new email account. We also have guides for some common devices:

Windows Mobile 6 Professional Devices: https://support.liquidsix.com/index.php?/Knowledgebase/Article/View/81/0/setting-up-exchange-activesync-on-windows-mobile-6-devices
iPhone / iPad / iPod Touch: https://support.liquidsix.com/index.php?/Knowledgebase/Article/View/80/0/setting-up-exchange-activesync-on-the-iphone--ipod-touch
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