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LiquidSix Hosting Customer Newsletter March 2014
Posted by Paul Woodland on 07 March 2014 05:35 PM

Dear Customers,

We hope that 2014 is going well for you so far. With the launch of our Windows 2012 hosting and new plans at the beginning of the year, this has been a big year for us so far. Since our last newsletter we have launched a number of new features for all customers, so we would like to take a few minutes to share these with you below. As always, if you have any questions or comments please do not hesitate to contact us!

CONTENTS

I. Migrating Existing Sites to Windows 2012 R2
II. Mail & Database Usage
III. Secure Folders
IV. URL Rewrite
V. Sending E-Mail from Websites (US Servers Only)
VI. 2014 Hosting Plans
VII. Testimonials

 

I. Migrating Existing Sites to Windows 2012 R2 

The most requested feature since the Windows 2012 launch has been a way to move existing domains onto the new platform without deleting and recreating it. We have been working on a tool to do this for the last couple of months and we have today launched this for all customers.

The tool can be accessed via a new "Move to Windows 2012" icon for domains in the control panel. This icon will show up for any domain on Windows 2003 as long as the reseller has enabled Windows 2012 support (for shared hosting customers it will always show up). As this is a complex process, there is a lot of information about what the tool will and will not do, and things to bear in mind to ensure a smooth process. All of this information can be found by clicking on the icon in the control panel. We recommend that the developer of the site read all this before any move is undertaken.

If you need any assistance with the move, or you have sites with SSL & Dedicated IPs (which can not be moved automatically), please contact us and we will be able to assist you.

 

II. Mail & Database Usage 

Another highly requested feature has been a way to view the sizes of individual mailboxes without logging into them. In order to help customers manage their disk space usage, and that of their users, especially those customers on plans with mailbox and database size limits, we have now added this information and a limit system into Helm. You can view the usage of all mailboxes on a domain by clicking on the "POP3 Accounts" icon in Helm. More detailed information on an individual mailbox and its limit can be viewed by clicking on one of the accounts. The same applies for databases, which can be viewed through the "Database Manager" icon in Helm. As well as everyone being able to set limits for specific mailboxes and databases through these screens, resellers can also set limits on specific Hosting Plans or for individual customers by editing the new limit found on the "Resource Limits" icon for the plan or package in Helm.

 

III. Secure Folders

At launch, Secure Folders was not available on our Windows 2012 servers. It has since been implemented and works in exactly the same way as for our Windows 2003 servers.

 

IV. URL Rewrite

Another new feature for Windows 2012 is the availability of Microsoft's IIS URL Rewrite 2.0 module. This allows you to create rewrite rules in your website's web.config file, so that you can use search engine friendly URLs. It is available on all Windows 2012 sites with no additional settings etc in Helm needed.

 

V. Sending E-Mail from Websites (US Servers Only)

At the end of last year, Script Mail was made available in the US. To bring the US servers in line with our UK ones, the use of Script Mail will become mandatory in just over 2 months on the 15th May 2014. Anyone who is sending out emails from their website on the US servers will need to make changes in order for it to continue to function, as we will be removing the "localhost" SMTP servers on that date.

For details on what Script Mail is, how to use it, and the changes that are needed, please see this article here:
https://support.liquidsix.com/index.php?/Knowledgebase/Article/View/89/16/introduction-to-script-mail-with-questions-and-answers

There are also examples for different scripting languages here:
https://support.liquidsix.com/index.php?/Knowledgebase/List/Index/16

We will send out another reminder closer to the deadline to ensure that people do not forget, but we recommend making the changes as soon as possible so that you get the benefits earlier.

 

VI. 2014 Hosting Plans

We would like to take this opportunity to remind customers about our new range of hosting plans that launched at the beginning of the year. Our full range can be found at the links below:

Single Domain Plans: http://www.liquidsix.com/hosting/single
Multi Domain Plans: http://www.liquidsix.com/hosting/multi
Reseller Plans: http://www.liquidsix.com/resellers

So that customers can get the best deal for them, we are allowing all customers the choice of whether they would like to stay with their existing plan at their existing price, or change to one of our new plans. For a full FAQ on this, please see here:
https://support.liquidsix.com/index.php?/default_import/Knowledgebase/Article/View/103/0/our-new-2014-hosting-plan-range

For details on how to change your plan, please see here:
https://support.liquidsix.com/index.php?/Knowledgebase/Article/View/104/3/changing-your-hosting-plan

 

VII. Testimonials

A question that we get asked is whether we have a testimonials page where customers can make comments about our services. We do not believe that these sorts of pages are useful, as they are controlled by the company being commented on. However, in response to these requests, we would like to invite anyone who wishes to to leave a review and share their experiences on a third party review site such as the one below:

http://www.serchen.co.uk/company/liquidsix-hosting/

We would like to extend our appreciation to anyone who submits a review to this, or any other site. Helping new customers to find honest reviews of our hosting helps us to grow our services and continue to expand and improve our service offerings.

 

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We would like to thank you for your continued custom and as always, should you have any questions or comments, please do not hesitate to contact us via the helpdesk at https://support.liquidsix.com.

 

Kind Regards,
The LiquidSix Team


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